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Onboarding to Offboarding: Making Your Client Experience Amazing

20/5/2024

This month, I had the chance to speak at the Online International Virtual Assistants Convention (OIVAC) 2024 about something crucial for all of us: "Onboarding to Offboarding - How to Create an Excellent Client Experience."

Imagine a room filled with talented online service providers, VAs, and freelancers, all ready to learn how to perfect the client experience from start to finish.

Here’s a quick look at what I shared, along with some real-life stories:

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Hi there, I'm Renata, a Digital Business Specialist, welcome to my blog! I started my full-time online career in 2021.
My mission is simple yet powerful: "Improving online business efficiency and quality", to help my clients grow and improve their online business efficiency and quality while helping them achieve balance, grow to create the biggest impact possible.
I am happy to share with you here my story on how I started, some tips & tricks and more...